AT CONFITEX WE ARE COMMITTED TO PROTECTING YOUR PRIVACY

 

We use the information we collect on the site to enhance your overall Confitex experience. We do not sell, trade, or rent your personal information to others.

 

While using our website you might give us personal information about yourself, by signing up for our newsletter or completing the checkout process. If you do provide personal information, Confitex will only use the information to communicate directly with you.

 

Confitex will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific Site(s) and/or Service(s).

WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We use this information to enhance your tailored experience on our website, and to improve the performance of our website.
 

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

 

CONSENT

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We do not store your credit card details once your payment has been processed.
 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?
 

After you opt-in, if at any time you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@confitexunderwear.com or clicking the ‘unsubscribe’ link in any marketing email. 

DISCLOSURE
 

Your personal information will never be disclosed to anyone by Confitex, unless we are required to do so by law or if you violate our Terms of Service. 

SHOPIFY

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
 

Your data is stored on Shopify’s data storage, databases and the general Shopify application. Shopify store your data on a secure server behind a firewall.

PAYMENT

 

Payments can be processed through your choice of two secure payment gateways- Payment Express or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is not stored once the payment is complete.
 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES
 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

 

Our website uses third-party cookies in order to track data.

 

What are cookies?

 

A cookie is a small file sent to your computer when you visit a website. Cookies help sites remember information about your visit, like your preferred language and other settings. With this information, sites can make your next visit easier and the site more useful to you.

 

Website Optimiser: This cookie tailors your shopping experience, by remembering your settings and preferences, for example, your preferred currency.

 

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to, page views, source and time spent on website. The information is depersonalised (anonymous) and is displayed as numbers meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website and strive to give you more of the things you enjoy reading and viewing.

 

Google Adwords: Using Google Adwords code we are able to see which pages helped lead to contact form submissions and, where applicable, sales. This allows us to improve our search advertising.

 

Remarketing: The remarketing code allows third party vendors (including Google and Facebook) to show our advertisements on their sites based on a user’s prior visits to a website. Users may opt out of Google’s use of cookies by disabling cookies in your browser.

CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

 

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@confitexunderwear.com or by mail at:


Confitex

Attn: Privacy Compliance Officer
6 Rugby Road, Birkenhead
Auckland 0626, New Zealand